Monday, April 14, 2008
3:30 AM, PDT...alarm goes off...we drag our asses out of bed in Castro Valley where we slept for about 3 hours after driving back from Santa Cruz...Sarah makes us some coffee, we get in the car, take a wrong turn and end up on 880 - have to return to 238 to get to the Oakland airport car rental return before 4:30, so we can be at the airport at 5 to check in for our flight at 6 AM...should have known it would be a bad day when I made that first wrong turn.
We get on the jet in Oakland and make it to Denver (by the way, who designed that airport?) by about 10 AM (MDT)...waiting in front of our gate for our so close flight back to Bozeman, when what I think is a joking woman with a microphone announces that the flight to Bozeman has been canceled...it takes me a bit too long to realize that she is not joking and we need to get to customer service ASAP...we wait in a long line, I get an automated call from United telling me we've been re-booked on the next available flight, which is tomorrow at 2:30 PM...I ignore that call, we wait in the line...we get to the counter, tell the lovely young black woman at the counter that, no, we cannot wait until tomorrow to fly home, that there is a five year old child who will need to be cared for...this woman proceeds to ask "well, where is that kid now?" and when we say school, she says "well, you better find a friend to get her, 'cause there ain't no more flights out of here today to Bozeman." We ask for her supervisor, who comes over, tells her to book us on a flight to Salt Lake City and then on a Delta flight from SLC to Bozeman. This is an impossible task for her to figure out, partly because she is talking to her friend and not paying attention, and partly because she just doesn't know what the fuck she is doing and mostly because she just doesn't give a shit. Finally the guy next to her books our tickets...so we will be on a late afternoon flight from Denver to SLC and then the last flight from SLC to Bozeman. Sitting waiting for our Denver United flight to SLC, Chieko notices that Flight 751 has been canceled.
To make this long story short, we are in SLC after being re-booked on a Frontier flight out of Denver, waiting for our 9:30 PM flight for home...Delta has been known to cancel this flight, so we may be here even longer...
What's the moral of the story? remember to pack more than one pair of underwear??? Or maybe don't have a five year old waiting at home for you ...The best part of the day so far was seeing Stephan Colbert on Larry King. Patience is a virtue, right?
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